Important Christmas Delivery Information
We would like to thank all our customers for their orders at this our busiest time of year. A number of you have written requesting approximate arrival dates for your purchases.
We are not a massive organisation like Amazon, but we do strive to meet our customers' expectations. At this time of year, this means we process orders on a daily basis and the orders that were made first get dispatched first. It's the only fair way to operate.
Our shipping partners, Amtrak, collect from us every day and they offer next day delivery. This means that for larger orders of beer* and other products** the last available delivery date is December 22nd. Parcels delivered on this day will be available for collection from the local depot on Friday 22nd and Saturday 23rd until noon.
In order for us to process and successfully dispatch orders to arrive in time for Christmas, the latest large orders can be placed is December 19th. This is also subject to availability - if we do sell out of a particular item, we will contact you immediately.
We will shortly be adding an "express shipping" option to the website. By adding this to your basket, your order, no matter how small, will be sent via Amtrak to arrive before Christmas.
For those who wish to enter the lottery of Royal Mail's Christmas delivery, these are the last dates for placing orders with BVE:
TUESDAY 12 DECEMBER
SATURDAY 9 DECEMBER - USA, CANADA, JAPAN, EASTERN EUROPE
TUESDAY 12 DECEMBER - WESTERN EUROPE
We will continue to send items beyond these dates until the office closes, and Royal Mail may manage to get them delivered, but to be sure, order as soon as you can. But please make the process as easy as possible by completing your address in both the site and Worldpay sections.
* three bottles or more.
** two or more feegles or portrait heads and 6 mugs or more
Please note that our office and warehouse will close on Wednesday 20th December 2006 and reopen on Monday 8th January 2007. During this time, orders may still be placed, but will not be dispatched until the New Year.
We would like to thank all our customers, both in the UK and further afield, for their custom in 2006 and wish you all a very Merry Hogswatch and a Happy New Year.